Our Story · Water Treatment in the Carolinas
Mark Coppola and Marc Gabriel opened Carolina Water Pros to help families and businesses understand their water and find treatment that fits their needs.
Carolina Water Pros was opened by Mark Coppola and Marc Gabriel, bringing their experience in environmental services, radon work, and water treatment together. They started the company to give homeowners and businesses across North Carolina and South Carolina clear answers about their water and practical treatment options.
Water concerns can look different from one property to another. A homeowner may notice chlorine taste or odor, staining, sediment, or scale. A private well owner may have different questions than a family on municipal water. That is why we begin by listening, reviewing the available information, and explaining the results in straightforward language.
Mark’s background includes radon mitigation and environmental projects, supporting South Carolina Department of Public Health initiatives, contributing to Brownfields redevelopment projects, and working with the North Carolina Department of Health and Human Services. That broader environmental perspective informs how our team approaches water questions: understand the conditions first, then discuss suitable next steps.
Mark is a co-owner of Carolina Water Pros. His background includes radon mitigation and environmental projects, along with work supporting public health initiatives and Brownfields redevelopment. He brings an education-focused approach to water testing, system recommendations, and customer support.
Marc owns Carolina Radon Pros and brings hands-on experience from the radon and environmental services field. He and Mark opened Carolina Water Pros together, combining their experience to help customers find clear, practical solutions for their water.
We explain what each option is designed to address and where its limits are. For example, a carbon tank is commonly selected to reduce chlorine taste and odor, while a softener targets hardness minerals that contribute to scale. Reverse osmosis is often used at a dedicated drinking-water tap. The right choice depends on the water results, household priorities, and system design.
Whether you are looking for whole-home water filtration, a water softener, reverse osmosis, or help understanding a water test, Carolina Water Pros is here to make the process clearer—from the first conversation through installation and ongoing care.
The Carolina Water Pros Difference
Mark and Marc built Carolina Water Pros around a straightforward idea: listen to the customer, explain the water, and recommend a solution that fits the home—not a one-size-fits-all package.
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City water and private well water can have different characteristics, and neighboring homes may have different concerns.
We explain what your results mean and what a proposed system is designed to address.
We install whole-home filtration, water softeners, and reverse osmosis systems suited to the project.
If you have a question about taste, odor, staining, hardness, sediment, or well water, Mark and Marc can help you understand possible next steps and which type of water test may be useful.
See why homeowners trust Carolina Water Pros for cleaner, healthier water. Real experiences from real customers who’ve upgraded their home’s water quality with our expert testing, custom system designs, and professional installations.
WE DO WATER DIFFERENT
Our advanced water filtration systems provide cleaner, softer water that helps promote healthier skin and shinier hair by reducing harsh minerals and contaminants that can cause dryness and irritation. Filtered water also delivers a fresher, better taste for drinking and cooking while helping protect appliances, plumbing, and fixtures from damaging scale buildup—saving homeowners money on repairs and extending equipment life. Even your pets benefit from cleaner, healthier water they can safely enjoy every day.
Results you can Taste and feel
78% Improved HydrationResults you can Taste and feel
100% Taste DifferenceIncrease longevity Of Appliance Repairs
158% appliance LongevityYour Furry Friends Will Enjoy It Too !
10+ Years Of WellnessWHY WE ARE TRUSTED
At Carolina Water Pros, we don’t believe in one-size-fits-all water treatment. Every system we install is custom-sized and designed around the home’s water-test results, plumbing, flow rate, and household usage. An undersized system can cause low water pressure, hardness breakthrough, staining, unpleasant odors, and inconsistent water quality—especially when multiple showers, appliances, and fixtures are used at once. It may also regenerate too frequently, wasting water and salt while shortening the equipment’s lifespan.
Choosing the correct treatment media is just as important. The wrong media may fail to properly remove hardness, iron, sulfur odors, sediment, or other contaminants and could contribute to scale buildup, corrosion, clogged plumbing, stained fixtures and laundry, and premature appliance damage. While some competitors simply sell standard equipment, we provide a complete treatment solution engineered specifically for the customer’s water—delivering consistent performance, better protection, greater efficiency, and lasting value.
Every system is tailored to the home’s water chemistry, plumbing, flow rate, and household usage.
Water-test results, system capacity, treatment media, and household demand all guide our recommendations.
Proper sizing and correct media help prevent poor performance and potential damage to your home
Customers receive a system engineered for consistent water quality, protection, and long-term value.
Water Treatment Questions
Water treatment can feel complicated when every system promises something different. These answers explain the basics and help you know what to ask when choosing a solution for your home.
Common questions
A whole-home system treats water as it enters the home, so treated water can flow to multiple fixtures. The exact results depend on the treatment media, system design, and the water being treated. A water test helps determine which concerns a system should address.
Start with the issue you want to solve and the water source for your home. Taste or odor, hardness, staining, sediment, and well-water concerns may call for different approaches. Testing and a review of your goals can help narrow down the options.
Filtration uses specific media to reduce selected substances, such as chlorine taste or odor, depending on system design. Water softening targets hardness minerals, mainly calcium and magnesium, which can contribute to scale. A softener and a filter do different jobs.
Activated carbon is commonly used to reduce chlorine taste and odor. Performance depends on the carbon type, amount of media, water flow, contact time, and whether the water contains chlorine or chloramine. System selection should match the water conditions and the manufacturer’s stated capabilities.
No single system should be assumed to remove everything. Different treatment methods target different substances, and results depend on the specific equipment and its verified performance. If you have a specific health-related concern, use appropriate laboratory testing and choose treatment designed for that contaminant.
Service intervals vary by equipment, water quality, household use, and the manufacturer’s instructions. Cartridge filters may need regular replacement, while backwashing media tanks typically need periodic inspection and eventual media service. Follow the maintenance schedule for your specific system.
A properly installed whole-home system treats water on the plumbing line it serves before it reaches connected fixtures. A point-of-use system, such as an under-sink reverse osmosis unit, treats water at a particular tap. The right setup depends on whether you want treatment throughout the home, at a drinking-water tap, or both.
Professional installation can help ensure that equipment is sized and connected appropriately, with attention to plumbing layout, flow, drainage, and system setup. Ask what installation includes and what ongoing maintenance the equipment will require.
Start With Your Water
Whether you have city water or a private well, the right next step starts with understanding what is in your water and what you want to improve. Carolina Water Pros can help you review your concerns, understand your options, and decide what makes sense for your home.
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